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Consumer Protection & BGB

Cancellation Policy

Information on the statutory right of revocation for consumers entering into contracts for digital services and SaaS content

Right of Revocation

You have the right to revoke this contract within fourteen days without giving any reason.

The revocation period is fourteen days from the day of the conclusion of the contract.

To exercise your right of revocation, you must inform us:

NexaScribe

Proprietor: Mila Schorradt

Wiesengrund 3, 35091 Cölbe, Germany

Phone: +49 160 1664356

E-Mail: kontakt@nexascribe.eu

of your decision to revoke this contract by means of an unambiguous declaration (e.g. a letter sent by postal mail or an email). You may use the attached model revocation form, but it is not obligatory.

To meet the revocation deadline, it is sufficient for you to send your communication concerning your exercise of the right of revocation before the revocation period has expired.

Consequences of Revocation

If you revoke this contract, we shall reimburse to you all payments received from you without undue delay and in any event not later than fourteen days from the day on which we are informed about your decision to revoke this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

Special Notice on the Premature Expiry of the Right of Revocation (Section 356 (5) BGB)

In the case of contracts for the supply of digital content not provided on a tangible medium (e.g. immediate access to extended quotas, generation of digital vector fonts, downloading of PDFs, or immediate use of AI problem solving), your right of revocation expires prematurely if:

  • you have expressly agreed that the provider shall begin performance of the contract before the expiry of the revocation period, and
  • you have confirmed your acknowledgement that you lose your right of revocation as soon as the performance of the contract begins, and
  • the provider has provided you with confirmation of the contract on a durable medium (e.g. by email / Stripe invoice receipt).

You grant this express consent prior to checkout by ticking the corresponding confirmation checkboxes.

Model Revocation Form

(If you wish to revoke this contract, please complete and return this form.)

To:

NexaScribe

Proprietor: Mila Schorradt

Wiesengrund 3, 35091 Cölbe, Germany

E-Mail: kontakt@nexascribe.eu


I/We (*) hereby give notice that I/We (*) revoke my/our (*) contract of sale of the following goods (*) / for the provision of the following service (*):

_________________________________________________________________


Ordered on (*) / received on (*): ________________________________

Name of consumer(s): ___________________________________

Address of consumer(s): _________________________________


Signature of consumer(s) (only if notified on paper):

_________________________________________________________________


Date: ________________________

(*) Delete as appropriate.